Are you spending on user acquisition only to lose out on ROI and user retention? If your answer to this question is yes, then you’re in the right place.
We aim our User Experience Research at understanding the user’s needs, motivations, behaviours and frustrations. This enables us to develop insights that help you improve the usability, accessibility, and desirability experienced in interactions with your website/mobile application.
We employ an empathetic approach in our user research to humanise the data collected. This enables us to understand your users on a deeper level.
Quantitative Analysis
This aims to represent the reality of your website users using mathematical and statistical modelling, measurement and research. It involves web analytics, first click testing, surveys, eye tracking and A/B testing
Qualitative Analysis
This focuses on content analysis, personas, focus groups, card sorting and ethnographic studies.
Our Process
Immersion: We immerse ourselves into the story of your brand to discover the best methods to help you improve conversions.
Contextual Data Collection and Processing: We extract value from contextual data collected using both qualitative and quantitative methods. Implementation and Optimisation: We share the insights acquired from the previous step in a report and guide you through optimising your site to achieve the results you desire.
Pricing
The pricing for this service is on a case-by-case basis as it depends on your specific requirements.
Note: International business customers qualify for a 15%-20% reduction in price. Invoices quoted in foreign currencies may include a 5% surcharge to cover for conversion rates.
Why Choose Us?
Breadth and Depth of Experience
Our user research team has an extensive experience in gathering representative data from your web/mobile application users.
Satisfaction Guarantee
We will only work with you if we’re sure we can provide great value by making an impact in your case.
Best Price Promise
We’re always working to make sure we offer the best services at the lowest prices. This enables us to serve small to mid-sized international brands at very competitive rates. If you find a VAT registered UK company offering this service at a better price within 24 hours from booking, we will match their price or refund you the difference. Please note that this is subject to our terms and conditions.
Data Protection
We won’t discuss your business with a competitor or share any vital information
about your business to a 3rd party without your permission. All information
transmitted or stored on our servers or that of our partners is encrypted
and secured with the latest technology.
What’s Next?
Fill the ‘Let’s Get Started’ form on this page if you‘re interested in this service, and we’d get back to you within 24 hours.
Have questions? We’d love to hear from you.