The possibility of random digital dialling (RDD), good geographical coverage, personal interaction and lower cost compared to face-to-face surveys make telephone surveys appealing.
We have an experienced and professional team of telephone interviewers that can help conduct carefully administered surveys with your customers or the wider public.
All interactions with customers are recorded and stored for 30 days for quality and customer improvement purposes.
Pricing
The pricing for this service is on a case-by-case basis as it depends on your specific requirements.
Note: International business customers qualify for a 15%-20% reduction in price. Invoices quoted in foreign currencies may include a 5% surcharge to cover for conversion rates.
Why Choose Us?
Best Price Promise
We don’t see a future where clients want higher prices so we’re always working to make sure we offer the best service at the lowest prices. If you find a VAT registered UK company offering our services at a better price within 24 hours from booking this service, we will refund you the difference. Please note that this is subject to our terms and conditions
Transparency
We record each call and store it on our secure database for 31 days (after which it is then deleted). We can provide recordings to you should you need them for investigative purposes in the case of any complaints.
Confidentiality and Secure Service
We don’t discuss your business with a competitor or share any vital information about your business to a 3rd party without your permission. All information transmitted or stored on our servers or that of our partners are encrypted and secured with the latest technology.
Satisfaction Guarantee
We will only work with you if we’re sure we can provide great value by making an impact in your case.
Tailoured Reporting
We will generate an easy-to-digest report based on the survey, for you to gather insights to make informed decisions.
No Hassling
Remaining empathetic, respectful and professional is at the core of our operation. We will contact someone just three times to secure an interview and when the user is busy, always schedule a convenient time for the interview to take place.
What’s Next?
Fill the ‘Let’s Get Started’ form on this page if you‘re interested in this service, and we’d get back to you within 24 hours.
Have questions? We’d love to hear from you.